Please be aware that the Lunar New Year holidays will be celebrated from 22/01/2020 to 29/01/2020.

Our services during the holidays will run as follow:

Deposits: unaffected.

Please make sure you include the order ID and use the fast transfer function. Otherwise your transfers will be delayed until the banks open again.

Withdrawals: unaffected.

However, depending on your requested recipients’ bank account, the payment might be delayed until the banks open again.

Trading activities: unaffected.

Customer service:

responses might be delayed but we will try to get back to you in a timely manner.

OTC service:

remains flexible. Please let us know your demands and we will customize a response.

We would like to take this opportunity to say thank you for all of your support the past year.

We wish you all a good time with family and friends.

Happy Lunar New Year 2020

The BitcoinVN Team