Dear BitcoinVN users,
During the Lunar New Year holiday 2024 (Thursday, February 8, 2024, to Wednesday, February 14, 2024), we would like to inform you about limited/delayed service availability for the following functionalities:
- VND withdrawals
- General customer support inquiries
All crypto-to-crypto conversions as well as staking operations remain unchanged.
Our Bitcoin ATMs will remain online for service, but accessibility might be limited due to venue closures during parts of the holiday (we aim to inform you upfront via our social media channels – Facebook – Twitter – Telegram).
Our OTC desk will remain in service, but response times might be delayed.
Our online shop will remain in service, but delivery of physical products will be delayed during the holidays.
Delays will be occurring due to short staffing during the Tet holidays. Business operations will resume as normal on Thursday, February 15, 2024.
We would like to thank you for your support and patronage in the year 2023 and look forward to assisting and supporting you in 2024!
From all of us at the BitcoinVN team, we wish you and your family a joyful, healthy, and prosperous Year of the Dragon 2024!
See you in the New Year!
