Dear Valued Customers,
BitcoinVN will observe the Lunar New Year (Tết) holiday from Saturday, February 14 through Sunday, February 22, 2026.
During this period, our services will operate as follows:
What stays running
| Service | Status |
|---|---|
| Crypto swaps (website & app) | Operating normally — 24/7 as usual |
| Bank transfers | Available — slower processing times |
| Customer support | Available — slower response times |
| Bitcoin ATMs | Depends on restaurant hours — please check before visiting |
What pauses
| Service | Status |
|---|---|
| Cash transactions | Not available during the holiday |
All services return to normal on Monday, February 23, 2026.
We appreciate your understanding and continued support. BitcoinVN wishes you and your family a joyful, healthy, and prosperous Lunar New Year!
Warm regards,
BitcoinVN Team
