Dear Valued Customers,
Please be informed that BitcoinVN will observe the Lunar New Year (Tết) holiday during the period below:
- Holiday period: Saturday Feb 14th 2026 to Sunday Feb 22nd 2026
During the Tết holiday, our services will operate as follows:
- Swap on BitcoinVN website/app: Operating normally
- Cash transactions: Not available during the Tết holiday
- Bank transfers: Still operating, but processing time is slower than usual
- Customer support: Available with slower response time
- In addition, Bitcoin ATM services will operate depending on the opening hours of the restaurants hosting the machines. We kindly recommend checking restaurant hours before visiting.
All services will return to normal operations on Monday 23rd 2026.
We apologize for any inconvenience and sincerely appreciate your understanding and continued support.
BitcoinVN wishes you and your family a joyful, healthy, and prosperous Lunar New Year
Warm regards,
BitcoinVN Team
