{"id":9794,"date":"2026-10-07T12:01:57","date_gmt":"2026-10-07T05:01:57","guid":{"rendered":"https:\/\/bitcoinvn.io\/shop\/faq-zh\/"},"modified":"2026-10-07T12:01:57","modified_gmt":"2026-10-07T05:01:57","slug":"faq-zh","status":"publish","type":"page","link":"https:\/\/bitcoinvn.io\/shop\/zh\/faq-zh\/","title":{"rendered":"\u5e38\u89c1\u95ee\u9898"},"content":{"rendered":"<p><b>\u5e38\u89c1\u95ee\u9898<\/b><\/p>\n<ul>\n<li><a href=\"https:\/\/bitcoinvn.io\/shop\/zh\/faq-zh\/#voucher\"><b>\u4f18\u60e0\u5238\u4e0e\u7279\u522b\u4f18\u60e0<\/b><\/a><\/li>\n<li><a href=\"https:\/\/bitcoinvn.io\/shop\/zh\/faq-zh\/#bulk_purchase\"><b>\u6279\u91cf\u8d2d\u4e70\u6298\u6263<\/b><\/a><\/li>\n<li><a href=\"https:\/\/bitcoinvn.io\/shop\/zh\/faq-zh\/#purchase\"><b>\u5982\u4f55\u8d2d\u4e70\uff1f<\/b><\/a><\/li>\n<li><a href=\"https:\/\/bitcoinvn.io\/shop\/zh\/faq-zh\/#shipping_fee\"><b>\u8fd0\u8d39<\/b><\/a><\/li>\n<li><a href=\"https:\/\/bitcoinvn.io\/shop\/zh\/faq-zh\/#payment_method\"><b>\u4ed8\u6b3e\u65b9\u5f0f<\/b><\/a><\/li>\n<li><a href=\"https:\/\/bitcoinvn.io\/shop\/zh\/faq-zh\/#in_person_purchase\"><b>\u5f53\u9762\u8d2d\u4e70<\/b><\/a><\/li>\n<li><a href=\"https:\/\/bitcoinvn.io\/shop\/zh\/faq-zh\/#privacy\"><b>\u9690\u79c1<\/b><\/a><\/li>\n<li><a href=\"https:\/\/bitcoinvn.io\/shop\/zh\/faq-zh\/#warranty\"><b>\u4ea7\u54c1\u4fdd\u4fee<\/b><\/a><\/li>\n<li><a href=\"https:\/\/bitcoinvn.io\/shop\/zh\/faq-zh\/#coinkite_warranty\"><strong>Coinkite \u4ea7\u54c1\u4fdd\u4fee<\/strong><\/a><\/li>\n<li><a href=\"https:\/\/bitcoinvn.io\/shop\/zh\/faq-zh\/#review\"><b>\u670d\u52a1\u8bc4\u4ef7<\/b><\/a><\/li>\n<li><a href=\"https:\/\/bitcoinvn.io\/shop\/zh\/faq-zh\/#official_channels\"><strong>\u5b98\u65b9\u6e20\u9053<\/strong><\/a><\/li>\n<li><a href=\"https:\/\/bitcoinvn.io\/shop\/zh\/faq-zh\/#delivery_time\"><strong>\u914d\u9001\u9700\u8981\u591a\u957f\u65f6\u95f4\uff1f<\/strong><\/a><\/li>\n<li><a href=\"https:\/\/bitcoinvn.io\/shop\/faq\/return-policy\/\" rel=\"noopener\"><strong>BitcoinVN Shop \u9000\u8d27\u653f\u7b56<\/strong><\/a><\/li>\n<\/ul>\n<h4 id=\"voucher\"><b>\u5982\u4f55\u83b7\u5f97\u4f18\u60e0\u5238\u548c\u7279\u522b\u4f18\u60e0\uff1f<\/b><\/h4>\n<p>\u8ba2\u9605\u6211\u4eec\u7684<a href=\"https:\/\/newsletter.bitcoinvn.io\">\u7535\u5b50\u901a\u8baf<\/a>\uff0c\u5373\u53ef\u83b7\u53d6\u4f18\u60e0\u5238\u3001\u7279\u522b\u4f18\u60e0\u548c\u6bcf\u6708\u901a\u8baf\u3002<\/p>\n<h4 id=\"bulk_purchase\"><b>\u6279\u91cf\u8d2d\u4e70\u6709\u6298\u6263\u5417\uff1f<\/b><\/h4>\n<p>\u5982\u9700\u5927\u91cf\u8d2d\u4e70\u5546\u54c1\uff0c\u8bf7\u8054\u7cfb\u5ba2\u6237\u652f\u6301\uff1a<strong><em>support@bitcoinvn.io<\/em><\/strong>\u3002<\/p>\n<h4 id=\"purchase\"><b>\u5982\u4f55\u4e0b\u5355\uff1f<\/b><\/h4>\n<p>\u5c06\u6240\u9700\u5546\u54c1\u52a0\u5165\u8d2d\u7269\u8f66\uff0c\u7136\u540e<a href=\"https:\/\/shop.bitcoinvn.io\/cart\/\">\u524d\u5f80\u7ed3\u8d26<\/a>\u3002\u7ed3\u8d26\u65f6\u8bf7\u63d0\u4f9b\u4ed8\u6b3e\u4fe1\u606f\u5e76\u9009\u62e9\u4ed8\u6b3e\u65b9\u5f0f\u3002\u82e5\u8ba2\u5355\u9047\u5230\u95ee\u9898\uff0c\u8bf7\u8054\u7cfb<strong><em>support@bitcoinvn.io<\/em><\/strong>\uff0c\u6211\u4eec\u7684\u56e2\u961f\u4f1a\u5c3d\u5feb\u534f\u52a9\u3002<\/p>\n<h4 id=\"shipping_fee\"><b>\u9700\u8981\u652f\u4ed8\u8fd0\u8d39\u5417\uff1f<\/b><\/h4>\n<p>\u8ba2\u5355\u91d1\u989d\u8fbe\u5230 210 \u4e07\u8d8a\u5357\u76fe\uff08VND\uff09\u5373\u53ef\u4eab\u53d7\u514d\u8d39\u914d\u9001\u3002<\/p>\n<h4 id=\"payment_method\"><b>\u652f\u6301\u54ea\u4e9b\u4ed8\u6b3e\u65b9\u5f0f\uff1f<\/b><\/h4>\n<p>\u60a8\u53ef\u4ee5<a href=\"https:\/\/news.bitcoinvn.io\/bitcoinvn-shop-accepts-lightning-payments\/\">\u4f7f\u7528\u6bd4\u7279\u5e01\u4ed8\u6b3e<\/a>\u3001\u9009\u62e9\u8d27\u5230\u4ed8\u6b3e\uff0c\u6216\u901a\u8fc7\u8d8a\u5357\u672c\u5730\u94f6\u884c\u8f6c\u8d26\u3002<\/p>\n<h4 id=\"privacy\"><b>\u6211\u5e0c\u671b\u4fdd\u6301\u533f\u540d\uff0c\u53ef\u4ee5\u76f4\u63a5\u5230\u5e97\u8d2d\u4e70\u5417\uff1f<\/b><\/h4>\n<p>BitcoinVN Shop \u76ee\u524d\u6ca1\u6709\u9762\u5411\u516c\u4f17\u5f00\u653e\u7684\u5b9e\u4f53\u95e8\u5e97\u3002\u5982\u679c\u60a8\u5728\u80e1\u5fd7\u660e\u5e02\uff08\u897f\u8d21\uff09\u5e76\u5e0c\u671b\u5f53\u9762\u8d2d\u4e70\uff0c\u8bf7\u8054\u7cfb<strong><em>support@bitcoinvn.io<\/em><\/strong>\uff0c\u6211\u4eec\u4f1a\u534f\u52a9\u5b89\u6392\u3002<\/p>\n<h4 id=\"in_person_purchase\"><b>\u51fa\u4e8e\u9690\u79c1\u8003\u8651\uff0c\u6211\u4e0d\u60f3\u5728\u7f51\u7ad9\u6ce8\u518c\uff0c\u8fd8\u80fd\u8d2d\u4e70\u5417\uff1f<\/b><\/h4>\n<p>\u901a\u5e38\u53ef\u4ee5\u3002\u8bf7\u8054\u7cfb<strong><em>support@bitcoinvn.io<\/em><\/strong>\uff0c\u6211\u4eec\u4f1a\u534f\u52a9\u60a8\u5b8c\u6210\u8d2d\u4e70\u3002<\/p>\n<h4 id=\"warranty\"><b>\u4ea7\u54c1\u4fdd\u4fee\u671f\u9650\u662f\u591a\u4e45\uff1f<\/b><\/h4>\n<p>BitcoinVN Shop \u662f Trezor\u3001Ledger \u548c Blockstream \u786c\u4ef6\u94b1\u5305\u5728\u8d8a\u5357\u7684\u5b98\u65b9\u7ecf\u9500\u5546\uff0c\u8be6\u89c1 <a href=\"https:\/\/news.bitcoinvn.io\/bitcoinvn-shop-official-reseller-trezor-vietnam\/\">Trezor<\/a>\u3001<a href=\"https:\/\/news.bitcoinvn.io\/official-reseller-ledger-hardware-vietnam\/\">Ledger<\/a> \u548c <a href=\"https:\/\/bitcoinvn.io\/insights\/bitcoinvnshop-becomes-official-reseller-of-blockstream-jade\/\">Blockstream<\/a>\u3002\u8bbe\u5907\u6545\u969c\u53ef\u4eab\u53d7\u4e00\u5e74\u4fdd\u4fee\u3002\u82e5\u60a8\u7684 Trezor \u6216 Ledger \u8bbe\u5907\u5728\u6b64\u671f\u9650\u5185\u53d1\u751f\u6545\u969c\uff0c\u8bf7\u8054\u7cfb<strong><em>support@bitcoinvn.io<\/em><\/strong>\u3002<\/p>\n<h4 id=\"coinkite_warranty\"><strong>Coinkite \u4ea7\u54c1\u7684\u4fdd\u4fee\u653f\u7b56\u662f\u4ec0\u4e48\uff1f<\/strong><\/h4>\n<p><a href=\"https:\/\/shop.bitcoinvn.io\/product-category\/coinkite-en\/\" target=\"_blank\" rel=\"noopener\">Coinkite<\/a> \u4e0d\u63d0\u4f9b\u4ea7\u54c1\u4fdd\u4fee\uff0c\u5546\u54c1\u6309\u201c\u73b0\u72b6\u201d\u51fa\u552e\u3002\u56e0\u6b64\uff0c\u6211\u4eec\u65e0\u6cd5\u4e3a\u901a\u8fc7\u672c\u5e97\u8d2d\u4e70\u7684 Coinkite \u4ea7\u54c1\u63d0\u4f9b\u4fdd\u4fee\u3002\u8bf7\u5728\u8d2d\u4e70\u524d\u4e86\u89e3\u8fd9\u4e00\u60c5\u51b5\u5e76\u7eb3\u5165\u8003\u8651\u3002<\/p>\n<h4 id=\"review\"><b>\u6211\u5bf9\u670d\u52a1\u5f88\u6ee1\u610f\uff0c\u5728\u54ea\u91cc\u53ef\u4ee5\u8bc4\u4ef7\uff1f<\/b><\/h4>\n<p>\u6bcf\u4e00\u6761\u597d\u8bc4\u90fd\u4f1a\u8ba9\u6211\u4eec\u611f\u5230\u9f13\u821e\u3002\u6b22\u8fce\u5728 <a href=\"https:\/\/www.trustpilot.com\/review\/bitcoinvn.io?\">Trustpilot<\/a>\u3001\u6211\u4eec\u7684 <a href=\"https:\/\/www.facebook.com\/BitcoinVNShop\">Facebook<\/a> \u9875\u9762\u6216\u672c\u7f51\u7ad9\u7559\u4e0b\u8bc4\u4ef7\u3002<\/p>\n<h4><b>\u6211\u5bf9\u670d\u52a1\u4e0d\u6ee1\u610f\uff0c\u5728\u54ea\u91cc\u53ef\u4ee5\u8bc4\u4ef7\uff1f<\/b><\/h4>\n<p>\u8bf7\u53c2\u9605\u4e0a\u9762\u7684\u8bc4\u4ef7\u6e20\u9053\u3002\u4e0d\u8fc7\uff0c\u6211\u4eec\u5efa\u8bae\u60a8\u5148\u901a\u8fc7<strong><em>support@bitcoinvn.io<\/em><\/strong>\u8054\u7cfb\u6211\u4eec\uff0c\u770b\u770b\u80fd\u5426\u89e3\u51b3\u95ee\u9898\u3002<\/p>\n<h4 id=\"official_channels\"><strong>BV Shop \u7684\u5b98\u65b9\u6e20\u9053\u6709\u54ea\u4e9b\uff1f<\/strong><\/h4>\n<p>\u60a8\u53ef\u4ee5\u5728\u6b64\u67e5\u770b BV Shop \u7684<a href=\"https:\/\/shop.bitcoinvn.io\/official-channels\/\">\u5b98\u65b9\u6e20\u9053\u5217\u8868<\/a>\u3002<\/p>\n<h4 id=\"delivery_time\"><strong>\u914d\u9001\u9700\u8981\u591a\u957f\u65f6\u95f4\uff1f<\/strong><\/h4>\n<p>\u80e1\u5fd7\u660e\u5e02\u8303\u56f4\u5185\u901a\u5e38\u9700\u8981 1 \u4e2a\u5de5\u4f5c\u65e5\uff0c\u5176\u4ed6\u7701\u4efd\u9700\u8981 3\u20134 \u4e2a\u5de5\u4f5c\u65e5\u3002<\/p>\n<h4><strong>\u9000\u8d27\u653f\u7b56<\/strong><\/h4>\n<p>\u6536\u5230\u5546\u54c1\u65f6\uff0c\u8bf7\u8981\u6c42\u914d\u9001\u4eba\u5458\u4e0e\u60a8\u4e00\u8d77\u68c0\u67e5\u5e76\u5f55\u50cf\u3002\u60a8\u53ef\u4ee5\u6253\u5f00\u7eb8\u7bb1\u68c0\u67e5\u5546\u54c1\u5305\u88c5\uff0c\u5e76\u786e\u8ba4\u5c01\u6761\u5b8c\u597d\u3002\u5982\u679c\u672c\u5e97\u4ea4\u4ed8\u7684\u5546\u54c1\u6b63\u786e\u3001\u5c01\u6761\u5b8c\u597d\uff0c\u4e14\u5546\u54c1\u6ca1\u6709\u786c\u4ef6\u6216\u6280\u672f\u6545\u969c\uff0cBitcoinVN Shop \u5c06\u4e0d\u63a5\u53d7\u4efb\u4f55\u7406\u7531\u7684\u9000\u8d27\u3002\u5982\u9700\u8fdb\u4e00\u6b65\u534f\u52a9\uff0c\u8bf7\u8054\u7cfb\u6211\u4eec\u7684 Facebook \u4e13\u9875 <a href=\"https:\/\/www.facebook.com\/BitcoinVNShop\/?locale=vi_VN\" target=\"_blank\" rel=\"noopener\"><strong>Vilanh BTC BitcoinVN Shop<\/strong><\/a>\uff0c\u6216\u62e8\u6253 <strong>098 345 8907<\/strong>\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u5e38\u89c1\u95ee\u9898 \u4f18\u60e0\u5238\u4e0e\u7279\u522b\u4f18\u60e0 \u6279\u91cf\u8d2d\u4e70\u6298\u6263 \u5982\u4f55\u8d2d\u4e70\uff1f \u8fd0\u8d39 \u4ed8\u6b3e\u65b9\u5f0f \u5f53\u9762\u8d2d\u4e70 \u9690\u79c1 \u4ea7\u54c1\u4fdd\u4fee Coinkite \u4ea7\u54c1\u4fdd\u4fee \u670d\u52a1\u8bc4\u4ef7 \u5b98\u65b9\u6e20\u9053 \u914d\u9001\u9700\u8981\u591a\u957f\u65f6\u95f4\uff1f BitcoinVN Shop \u9000\u8d27\u653f\u7b56 \u5982\u4f55\u83b7\u5f97\u4f18\u60e0\u5238\u548c\u7279\u522b\u4f18\u60e0\uff1f \u8ba2\u9605\u6211\u4eec\u7684\u7535\u5b50\u901a\u8baf\uff0c\u5373\u53ef\u83b7\u53d6\u4f18\u60e0\u5238\u3001\u7279\u522b\u4f18\u60e0\u548c\u6bcf\u6708\u901a\u8baf\u3002 \u6279\u91cf\u8d2d\u4e70\u6709\u6298\u6263\u5417\uff1f \u5982\u9700\u5927\u91cf\u8d2d\u4e70\u5546\u54c1\uff0c\u8bf7\u8054\u7cfb\u5ba2\u6237\u652f\u6301\uff1asupport@bitcoinvn.io\u3002 \u5982\u4f55\u4e0b\u5355\uff1f \u5c06\u6240\u9700\u5546\u54c1\u52a0\u5165\u8d2d\u7269\u8f66\uff0c\u7136\u540e\u524d\u5f80\u7ed3\u8d26\u3002\u7ed3\u8d26\u65f6\u8bf7\u63d0\u4f9b\u4ed8\u6b3e\u4fe1\u606f\u5e76\u9009\u62e9\u4ed8\u6b3e\u65b9\u5f0f\u3002\u82e5\u8ba2\u5355\u9047\u5230\u95ee\u9898\uff0c\u8bf7\u8054\u7cfbsupport@bitcoinvn.io\uff0c\u6211\u4eec\u7684\u56e2\u961f\u4f1a\u5c3d\u5feb\u534f\u52a9\u3002 \u9700\u8981\u652f\u4ed8\u8fd0\u8d39\u5417\uff1f \u8ba2\u5355\u91d1\u989d\u8fbe\u5230 210 \u4e07\u8d8a\u5357\u76fe\uff08VND\uff09\u5373\u53ef\u4eab\u53d7\u514d\u8d39\u914d\u9001\u3002 \u652f\u6301\u54ea\u4e9b\u4ed8\u6b3e\u65b9\u5f0f\uff1f \u60a8\u53ef\u4ee5\u4f7f\u7528\u6bd4\u7279\u5e01\u4ed8\u6b3e\u3001\u9009\u62e9\u8d27\u5230\u4ed8\u6b3e\uff0c\u6216\u901a\u8fc7\u8d8a\u5357\u672c\u5730\u94f6\u884c\u8f6c\u8d26\u3002 \u6211\u5e0c\u671b\u4fdd\u6301\u533f\u540d\uff0c\u53ef\u4ee5\u76f4\u63a5\u5230\u5e97\u8d2d\u4e70\u5417\uff1f BitcoinVN Shop \u76ee\u524d\u6ca1\u6709\u9762\u5411\u516c\u4f17\u5f00\u653e\u7684\u5b9e\u4f53\u95e8\u5e97\u3002\u5982\u679c\u60a8\u5728\u80e1\u5fd7\u660e\u5e02\uff08\u897f\u8d21\uff09\u5e76\u5e0c\u671b\u5f53\u9762\u8d2d\u4e70\uff0c\u8bf7\u8054\u7cfbsupport@bitcoinvn.io\uff0c\u6211\u4eec\u4f1a\u534f\u52a9\u5b89\u6392\u3002 \u51fa\u4e8e\u9690\u79c1\u8003\u8651\uff0c\u6211\u4e0d\u60f3\u5728\u7f51\u7ad9\u6ce8\u518c\uff0c\u8fd8\u80fd\u8d2d\u4e70\u5417\uff1f \u901a\u5e38\u53ef\u4ee5\u3002\u8bf7\u8054\u7cfbsupport@bitcoinvn.io\uff0c\u6211\u4eec\u4f1a\u534f\u52a9\u60a8\u5b8c\u6210\u8d2d\u4e70\u3002 \u4ea7\u54c1\u4fdd\u4fee\u671f\u9650\u662f\u591a\u4e45\uff1f BitcoinVN Shop \u662f Trezor\u3001Ledger \u548c Blockstream \u786c\u4ef6\u94b1\u5305\u5728\u8d8a\u5357\u7684\u5b98\u65b9\u7ecf\u9500\u5546\uff0c\u8be6\u89c1 Trezor\u3001Ledger \u548c Blockstream\u3002\u8bbe\u5907\u6545\u969c\u53ef\u4eab\u53d7\u4e00\u5e74\u4fdd\u4fee\u3002\u82e5\u60a8\u7684 Trezor \u6216 Ledger \u8bbe\u5907\u5728\u6b64\u671f\u9650\u5185\u53d1\u751f\u6545\u969c\uff0c\u8bf7\u8054\u7cfbsupport@bitcoinvn.io\u3002 Coinkite \u4ea7\u54c1\u7684\u4fdd\u4fee\u653f\u7b56\u662f\u4ec0\u4e48\uff1f Coinkite \u4e0d\u63d0\u4f9b\u4ea7\u54c1\u4fdd\u4fee\uff0c\u5546\u54c1\u6309\u201c\u73b0\u72b6\u201d\u51fa\u552e\u3002\u56e0\u6b64\uff0c\u6211\u4eec\u65e0\u6cd5\u4e3a\u901a\u8fc7\u672c\u5e97\u8d2d\u4e70\u7684 Coinkite [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9794","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/bitcoinvn.io\/shop\/wp-json\/wp\/v2\/pages\/9794","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bitcoinvn.io\/shop\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bitcoinvn.io\/shop\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/bitcoinvn.io\/shop\/wp-json\/wp\/v2\/comments?post=9794"}],"version-history":[{"count":1,"href":"https:\/\/bitcoinvn.io\/shop\/wp-json\/wp\/v2\/pages\/9794\/revisions"}],"predecessor-version":[{"id":9795,"href":"https:\/\/bitcoinvn.io\/shop\/wp-json\/wp\/v2\/pages\/9794\/revisions\/9795"}],"wp:attachment":[{"href":"https:\/\/bitcoinvn.io\/shop\/wp-json\/wp\/v2\/media?parent=9794"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}