{"id":9611,"date":"2026-09-15T11:01:52","date_gmt":"2026-09-15T04:01:52","guid":{"rendered":"https:\/\/bitcoinvn.io\/shop\/?page_id=9611"},"modified":"2026-09-16T19:27:54","modified_gmt":"2026-09-16T12:27:54","slug":"contact","status":"publish","type":"page","link":"https:\/\/bitcoinvn.io\/shop\/contact\/","title":{"rendered":"Contact BitcoinVN Shop"},"content":{"rendered":"

 <\/p>\n

Need help choosing a product, checking an order, arranging an in-person purchase or handling a warranty issue? Contact the BitcoinVN Shop team below. For order-related requests, please include your order number and product name.<\/span><\/p>\n

Email (Recommended)<\/b><\/h2>\n

For product enquiries, order support and warranty requests.<\/span><\/p>\n

support+shop@bitcoinvn.io<\/b>\u00a0<\/span><\/p>\n

Zalo<\/b><\/h2>\n

Contact our team on Zalo: <\/span>0983 458 907<\/b><\/p>\n

Telegram<\/b><\/h2>\n

Contact our support team through <\/span>@bitcoinvn_cs_bot<\/b>.<\/span><\/p>\n

Message Support Bot<\/span><\/a><\/p>\n

Protect your wallet<\/b><\/h2>\n

BitcoinVN will never ask for your recovery phrase, private keys, wallet password or remote access to your device. Never include these in messages, photos or videos sent to support.<\/span><\/p>\n

Prefer to buy in person?<\/b><\/h2>\n

In-person purchases and pickups can be arranged at our Saigon office or through our showroom partner at<\/span> \u20bfitCoffee in Da Nang<\/span><\/a>, without registering on our website or providing a home delivery address.<\/span><\/p>\n

Please contact us beforehand to confirm stock and arrange your visit.<\/span><\/p>\n

\"\"<\/p>\n

Need help with a product you received?<\/b><\/h2>\n

Send us your order number, product name and a brief description of the issue. Include relevant photos or screenshots if helpful, making sure no recovery words, passwords or other sensitive information are visible.<\/span><\/p>\n

For personalized guidance on wallet setup, self-custody or security, ask our team about a separate <\/span>BitcoinVN Consulting session<\/span><\/a>.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

  Need help choosing a product, checking an order, arranging an in-person purchase or handling a warranty issue? Contact the BitcoinVN Shop team below. For order-related requests, please include your order number and product name. Email (Recommended) For product enquiries, order support and warranty requests. support+shop@bitcoinvn.io\u00a0 Zalo Contact our team on Zalo: 0983 458 907 […]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9611","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/bitcoinvn.io\/shop\/wp-json\/wp\/v2\/pages\/9611","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bitcoinvn.io\/shop\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bitcoinvn.io\/shop\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/bitcoinvn.io\/shop\/wp-json\/wp\/v2\/comments?post=9611"}],"version-history":[{"count":0,"href":"https:\/\/bitcoinvn.io\/shop\/wp-json\/wp\/v2\/pages\/9611\/revisions"}],"wp:attachment":[{"href":"https:\/\/bitcoinvn.io\/shop\/wp-json\/wp\/v2\/media?parent=9611"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}