Dear Esteemed Customers,
As we commemorate the historic Reunification Day (April 30th, 2024), we extend our warmest wishes and heartfelt gratitude to you, our valued customers, for your unwavering support and trust in our services.
On this auspicious occasion, we would like to inform you of our operating schedule:
• Holiday Date: April 27th to May 1st
• Office Closure: Our offices will be closed from April 27th to May 1st and will resume operations on May 2nd in observance of this significant holiday.
• Limited Support: Please note that our customer support team will be operating with limited availability during this period. However, we assure you that we will strive to address any urgent inquiries promptly upon our return.
During this time, we kindly ask for your understanding and patience. Rest assured, we remain committed to providing the best service possible.
Regarding operations:
• BTM operations: Normal operating hours
• Shop operations: Orders within HCMC can be arranged, while those outside can only be shipped after the holidays.
• Exchange operations: Online activities will work normally. Bank transfer methods will function as usual. However, cash pick-up/deposit and OTC services will be limited. Please contact support beforehand before sending funds for cash pick-up to avoid any unexpected delays.
We sincerely wish you and your families a joyful, warm, and meaningful Reunification Day.
May this holiday bring cherished memories and happiness to all.
Thank you for your continued trust and choosing our services. We look forward to serving you again after this holiday.
Warm regards,
Team BitcoinVN.
