{"id":10324,"date":"2023-12-10T19:09:23","date_gmt":"2023-12-10T12:09:23","guid":{"rendered":"https:\/\/bitcoinvn.io\/news\/?p=10324"},"modified":"2026-05-30T20:22:54","modified_gmt":"2026-05-30T13:22:54","slug":"how-can-i-trust-bitcoinvn","status":"publish","type":"post","link":"https:\/\/bitcoinvn.io\/insights\/how-can-i-trust-bitcoinvn\/","title":{"rendered":"How can I trust BitcoinVN?"},"content":{"rendered":"<p>You have come across our firm and are interested in <a href=\"https:\/\/bitcoinvn.io\/about-us\" target=\"_blank\" rel=\"noopener\">some of the products and services<\/a> we have to offer.<\/p>\n<p>If you haven\u2019t followed our journey for the past ten years and are possibly even interacting with us for the very first time, you might have no idea why or how you can trust us.<\/p>\n<p>Given the vast number of scams and fraud schemes that prey on unsuspecting victims every day &#8211; a more than legitimate question!<\/p>\n<p>To make it easier for you to determine whether you can trust us, our team has summarized some of the key points that might assist you in your decision.<\/p>\n<h2>1. Over a decade in business as Vietnam\u2019s oldest Bitcoin &amp; Cryptocurrency exchange<\/h2>\n<p><a href=\"https:\/\/bitcoinvn.io\/\" target=\"_blank\" rel=\"noopener\">BitcoinVN<\/a> is the oldest and longest-running Bitcoin exchange service in Vietnam.<\/p>\n<p>The exchange was launched in early 2014 by a team of Vietnamese and European entrepreneurs.<\/p>\n<figure id=\"attachment_10325\" aria-describedby=\"caption-attachment-10325\" style=\"width: 800px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-10325 size-full\" src=\"https:\/\/bitcoinvn.io\/insights\/wp-content\/uploads\/2023\/12\/How-can-you-trust-Bitcoin-VN.jpg\" alt=\"First BitcoinVN website in 2014\" width=\"800\" height=\"323\" srcset=\"https:\/\/bitcoinvn.io\/insights\/wp-content\/uploads\/2023\/12\/How-can-you-trust-Bitcoin-VN.jpg 800w, https:\/\/bitcoinvn.io\/insights\/wp-content\/uploads\/2023\/12\/How-can-you-trust-Bitcoin-VN-300x121.jpg 300w, https:\/\/bitcoinvn.io\/insights\/wp-content\/uploads\/2023\/12\/How-can-you-trust-Bitcoin-VN-768x310.jpg 768w, https:\/\/bitcoinvn.io\/insights\/wp-content\/uploads\/2023\/12\/How-can-you-trust-Bitcoin-VN-696x281.jpg 696w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><figcaption id=\"caption-attachment-10325\" class=\"wp-caption-text\">First website in 2014 &#8211; not exactly a beauty, besides the Bitcoin price<\/figcaption><\/figure>\n<p>The launch was covered, among other places, in publications such as:<\/p>\n<ul>\n<li>CoinDesk: <a href=\"https:\/\/www.coindesk.com\/markets\/2014\/03\/23\/international-effort-brings-boost-for-bitcoin-in-vietnam\" target=\"_blank\" rel=\"noopener\">https:\/\/www.coindesk.com\/markets\/2014\/03\/23\/international-effort-brings-boost-for-bitcoin-in-vietnam<\/a><\/li>\n<li>Bloomberg: <a href=\"https:\/\/www.bloomberg.com\/news\/articles\/2014-07-30\/bitcoin-turns-digital-gold-as-faith-in-vietnam-dong-ebbs\" target=\"_blank\" rel=\"noopener\">https:\/\/www.bloomberg.com\/news\/articles\/2014-07-30\/bitcoin-turns-digital-gold-as-faith-in-vietnam-dong-ebbs<\/a><\/li>\n<li>Bitcoin Magazine: <a href=\"https:\/\/bitcoinmagazine.com\/culture\/bitcoin-arrives-in-vietnam-1396659653\" target=\"_blank\" rel=\"noopener\">https:\/\/bitcoinmagazine.com\/culture\/bitcoin-arrives-in-vietnam-1396659653<\/a><\/li>\n<\/ul>\n<p>Locally famous <a href=\"https:\/\/amzn.to\/3Rn9fv8\" target=\"_blank\" rel=\"noopener\">author Andrew Rowan<\/a> covered the early years of Bitcoin in Vietnam as well in his blog: <a href=\"https:\/\/medium.com\/@MrRowan\/a-brief-history-of-bitcoin-in-vietnam-a41a7b26cb83\" target=\"_blank\" rel=\"noopener\">https:\/\/medium.com\/@MrRowan\/a-brief-history-of-bitcoin-in-vietnam-a41a7b26cb83<\/a><\/p>\n<h2>2. Founders are non-anonymous and have a long-standing reputation<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-10328 size-medium\" src=\"https:\/\/bitcoinvn.io\/insights\/wp-content\/uploads\/2023\/12\/How-can-you-trust-Bitcoin-viet-nam-300x229.jpg\" alt=\"BitcoinVN founder speaking on a Bitcoin conference panel\" width=\"300\" height=\"229\" srcset=\"https:\/\/bitcoinvn.io\/insights\/wp-content\/uploads\/2023\/12\/How-can-you-trust-Bitcoin-viet-nam-300x229.jpg 300w, https:\/\/bitcoinvn.io\/insights\/wp-content\/uploads\/2023\/12\/How-can-you-trust-Bitcoin-viet-nam-80x60.jpg 80w, https:\/\/bitcoinvn.io\/insights\/wp-content\/uploads\/2023\/12\/How-can-you-trust-Bitcoin-viet-nam-551x420.jpg 551w, https:\/\/bitcoinvn.io\/insights\/wp-content\/uploads\/2023\/12\/How-can-you-trust-Bitcoin-viet-nam.jpg 600w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>The founders are <b>not anonymous<\/b> and <a href=\"https:\/\/twitter.com\/DominikWeil\" target=\"_blank\" rel=\"noopener\">Dominik<\/a> in particular has been a regular at various Bitcoin conferences around the globe and was involved early as one of the founding members of the Bitcoin communities in <a href=\"https:\/\/twitter.com\/BTCFFM\" target=\"_blank\" rel=\"noopener\">Frankfurt<\/a> and <a href=\"https:\/\/bitcoinsaigon.org\/\" target=\"_blank\" rel=\"noopener\">Saigon<\/a>.<\/p>\n<p>Some examples can be found below:<\/p>\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=qqwVcK6Tnfg\" target=\"_blank\" rel=\"noopener\">\u201cInside Bitcoins\u201d &#8211; Tel Aviv, 2014<\/a><\/p>\n<p><a href=\"https:\/\/youtu.be\/_hN-NbMd1RU?t=808\" target=\"_blank\" rel=\"noopener\">UNCHAIN &#8211; Hamburg, 2018<\/a><\/p>\n<p><a href=\"https:\/\/odysee.com\/@BitcoinVN:0\/indonesia-bitcoin-conference-2023-day-1-beyond-south-east-asia-bitcoin-communities:2\" target=\"_blank\" rel=\"noopener\">\u201cIndonesia Bitcoin Conference\u201d &#8211; Bali, 2023<\/a><\/p>\n<h2>3. Physical footprint across Saigon (Ho Chi Minh City)<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-10326 alignright\" src=\"https:\/\/bitcoinvn.io\/insights\/wp-content\/uploads\/2023\/12\/How-can-you-trust-Bitcoin-vn-1-300x209.jpg\" alt=\"Big Pig Bar BBQ Beer BitcoinVN BTM location in Saigon\" width=\"300\" height=\"209\" srcset=\"https:\/\/bitcoinvn.io\/insights\/wp-content\/uploads\/2023\/12\/How-can-you-trust-Bitcoin-vn-1-300x209.jpg 300w, https:\/\/bitcoinvn.io\/insights\/wp-content\/uploads\/2023\/12\/How-can-you-trust-Bitcoin-vn-1-100x70.jpg 100w, https:\/\/bitcoinvn.io\/insights\/wp-content\/uploads\/2023\/12\/How-can-you-trust-Bitcoin-vn-1-603x420.jpg 603w, https:\/\/bitcoinvn.io\/insights\/wp-content\/uploads\/2023\/12\/How-can-you-trust-Bitcoin-vn-1.jpg 627w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>Our team also has a &#8220;physical footprint&#8221; via our Bitcoin ATM department.<\/p>\n<p>All the location owners, themselves long-standing reputable members of the expat &amp; restaurateur community in Vietnam, know our team and team members.<\/p>\n<p>Find out more about our locations in town: <a href=\"https:\/\/bitcoinvn.io\/btm\/\" target=\"_blank\" rel=\"noopener\">https:\/\/bitcoinvn.io\/btm<\/a><\/p>\n<h2>4. Official business partner of Ledger, Trezor, Blockstream et al.<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-10327 alignleft\" src=\"https:\/\/bitcoinvn.io\/insights\/wp-content\/uploads\/2023\/12\/How-can-you-trust-Bitcoin-vietnam-219x300.jpg\" alt=\"Trezor hardware wallets supplied by BitcoinVN Shop\" width=\"219\" height=\"300\" srcset=\"https:\/\/bitcoinvn.io\/insights\/wp-content\/uploads\/2023\/12\/How-can-you-trust-Bitcoin-vietnam-219x300.jpg 219w, https:\/\/bitcoinvn.io\/insights\/wp-content\/uploads\/2023\/12\/How-can-you-trust-Bitcoin-vietnam-696x952.jpg 696w, https:\/\/bitcoinvn.io\/insights\/wp-content\/uploads\/2023\/12\/How-can-you-trust-Bitcoin-vietnam-307x420.jpg 307w, https:\/\/bitcoinvn.io\/insights\/wp-content\/uploads\/2023\/12\/How-can-you-trust-Bitcoin-vietnam.jpg 721w\" sizes=\"auto, (max-width: 219px) 100vw, 219px\" \/><\/p>\n<p>We are official hardware wallet suppliers of industry-leading companies like <a href=\"https:\/\/bitcoinvn.io\/shop\/product-category\/ledger\/\" target=\"_blank\" rel=\"noopener\">Ledger<\/a>, <a href=\"https:\/\/bitcoinvn.io\/shop\/product-category\/trezor\/\" target=\"_blank\" rel=\"noopener\">Trezor<\/a> and <a href=\"https:\/\/bitcoinvn.io\/shop\/product-category\/blockstream\/\" target=\"_blank\" rel=\"noopener\">Blockstream<\/a> in Vietnam &#8211; all of them have directly dealt with our team in the past and we have an ongoing business relationship with them.<\/p>\n<h2>5. Embedded in the local community in Saigon<\/h2>\n<p>Our team has and will continue to build relationships with reputable movers and shakers in our hometown of Saigon.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-10330 alignright\" src=\"https:\/\/bitcoinvn.io\/insights\/wp-content\/uploads\/2023\/12\/How-can-you-trust-BitcoinVN-300x146.jpg\" alt=\"BitcoinVN team members meeting community partners in Saigon\" width=\"300\" height=\"146\" srcset=\"https:\/\/bitcoinvn.io\/insights\/wp-content\/uploads\/2023\/12\/How-can-you-trust-BitcoinVN-300x146.jpg 300w, https:\/\/bitcoinvn.io\/insights\/wp-content\/uploads\/2023\/12\/How-can-you-trust-BitcoinVN-533x261.jpg 533w, https:\/\/bitcoinvn.io\/insights\/wp-content\/uploads\/2023\/12\/How-can-you-trust-BitcoinVN.jpg 600w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>We have spoken at local universities, visited producers and manufacturers, and built relationships &#8211; professional and personal &#8211; with hundreds of people across town and the country over the years.<\/p>\n<p>It is not difficult to find personal references with good standing in the community who are able to vouch for our reliability and professionalism.<\/p>\n<h2>6. Embedded in the global Bitcoin communities<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-10331 alignright\" src=\"https:\/\/bitcoinvn.io\/insights\/wp-content\/uploads\/2023\/12\/How-can-I-trust-Bitcoin-300x200.jpg\" alt=\"BitcoinVN team members with Bitcoin community event participants\" width=\"300\" height=\"200\" srcset=\"https:\/\/bitcoinvn.io\/insights\/wp-content\/uploads\/2023\/12\/How-can-I-trust-Bitcoin-300x200.jpg 300w, https:\/\/bitcoinvn.io\/insights\/wp-content\/uploads\/2023\/12\/How-can-I-trust-Bitcoin.jpg 600w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>Members of our team have been founding members and\/or long-standing active members of Bitcoin communities around the world, with a special focus on our local Bitcoin community in Saigon\/Vietnam as well as the <a href=\"https:\/\/bitcoinvn.io\/insights\/bitcoinvn-community-sponsorship-bitcoin-frankfurt-meetup\/\" target=\"_blank\" rel=\"noopener\">Bitcoin community in Saigon\u2019s partner city Frankfurt<\/a> in the beautiful central European state of Hesse.<\/p>\n<p>Our team members played a leading role in bringing the first <a href=\"https:\/\/www.blockfin.asia\/\" target=\"_blank\" rel=\"noopener\">Bitcoin-centric conference to Vietnam in 2016<\/a> and have been supportive of global community initiatives (online and offline) for our entire time in the ecosystem.<\/p>\n<p>In 2023 our team co-organized <a href=\"https:\/\/bitcoinvn.io\/insights\/lightningcon-2023-da-nang-review-and-footage\/\" target=\"_blank\" rel=\"noopener\">LightningCon Da Nang<\/a> and was a proud sponsor. We spoke at and attended the regional Bitcoin events in <a href=\"https:\/\/bitcoinvn.io\/insights\/bitcoin-thailand-2023-taking-the-orange-pill-in-bangkok\/\" target=\"_blank\" rel=\"noopener\">Bangkok<\/a> and <a href=\"https:\/\/bitcoinvn.io\/insights\/bitcoin-in-bali-a-personal-review\/\" target=\"_blank\" rel=\"noopener\">Bali<\/a>.<\/p>\n<h2>7. Check our Trustpilot profile<\/h2>\n<p>If you want to see what others have to say about our services outside our own social circles &#8211; check out our <a href=\"https:\/\/www.trustpilot.com\/review\/bitcoinvn.io\" target=\"_blank\" rel=\"noopener\">Trustpilot profile<\/a>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-10329 size-full\" src=\"https:\/\/bitcoinvn.io\/insights\/wp-content\/uploads\/2023\/12\/How-can-u-trust-BitcoinVN.jpg\" alt=\"BitcoinVN Trustpilot review score screenshot\" width=\"800\" height=\"315\" srcset=\"https:\/\/bitcoinvn.io\/insights\/wp-content\/uploads\/2023\/12\/How-can-u-trust-BitcoinVN.jpg 800w, https:\/\/bitcoinvn.io\/insights\/wp-content\/uploads\/2023\/12\/How-can-u-trust-BitcoinVN-300x118.jpg 300w, https:\/\/bitcoinvn.io\/insights\/wp-content\/uploads\/2023\/12\/How-can-u-trust-BitcoinVN-768x302.jpg 768w, https:\/\/bitcoinvn.io\/insights\/wp-content\/uploads\/2023\/12\/How-can-u-trust-BitcoinVN-696x274.jpg 696w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/p>\n<h2>8. Largest Lightning routing node in Southeast Asia<\/h2>\n<p>\u2026at least we believe that\u2019s the case.<\/p>\n<p>Our <a href=\"https:\/\/bitcoinvn.io\/lightning\/\" target=\"_blank\" rel=\"noopener\">Lightning routing node is one of the Top 50<\/a> in terms of global capacity and is a peer to some of the largest names in the Bitcoin &amp; cryptocurrency industry.<\/p>\n<p>We have direct personal contacts with many of the firms and projects we are peered with &#8211; and well\u2026 the Lightning Node is an \u201con-chain\u201d proof of our financial reserves.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-10332 size-full\" src=\"https:\/\/bitcoinvn.io\/insights\/wp-content\/uploads\/2023\/12\/How-can-I-trust-BitcoinVN-.jpg\" alt=\"BitcoinVN Lightning node capacity chart\" width=\"800\" height=\"293\" srcset=\"https:\/\/bitcoinvn.io\/insights\/wp-content\/uploads\/2023\/12\/How-can-I-trust-BitcoinVN-.jpg 800w, https:\/\/bitcoinvn.io\/insights\/wp-content\/uploads\/2023\/12\/How-can-I-trust-BitcoinVN--300x110.jpg 300w, https:\/\/bitcoinvn.io\/insights\/wp-content\/uploads\/2023\/12\/How-can-I-trust-BitcoinVN--768x281.jpg 768w, https:\/\/bitcoinvn.io\/insights\/wp-content\/uploads\/2023\/12\/How-can-I-trust-BitcoinVN--696x255.jpg 696w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/p>\n<h2>9. Angel investment by Bitcoin Core contributor &amp; Nunchuk founder Hugo Nguyen<\/h2>\n<p>If you don\u2019t know much about Bitcoin, you might not know about <a href=\"https:\/\/nunchuk.io\/\" target=\"_blank\" rel=\"noopener\">Nunchuk<\/a> or the extraordinary feats <a href=\"https:\/\/github.com\/nunchuk-io\/nunchuk-journal\/commits?author=hugohn\" target=\"_blank\" rel=\"noopener\">Hugo<\/a> and his team have brought to the table to advance the cause of Bitcoin.<\/p>\n<p>If you do know anything about Bitcoin, then you know Hugo and his Nunchuk project are a well-established household name in the space, known for advancing the adoption of collaborative multisig across the entire ecosystem.<\/p>\n<p>Hugo, after having worked with and observed the team of BitcoinVN for several years, decided in 2019 to become an angel investor in BitcoinVN.<\/p>\n<p>We are grateful to have him on board with our mission.<\/p>\n<h2>10. Angel investor in Southeast Asia&#8217;s leading Lightning Service Neutronpay<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-10333 alignright\" src=\"https:\/\/bitcoinvn.io\/insights\/wp-content\/uploads\/2023\/12\/How-can-I-trust-BitcoinVN-neutronpay-286x300.jpg\" alt=\"Neutronpay Lightning payment video screenshot\" width=\"286\" height=\"300\" srcset=\"https:\/\/bitcoinvn.io\/insights\/wp-content\/uploads\/2023\/12\/How-can-I-trust-BitcoinVN-neutronpay-286x300.jpg 286w, https:\/\/bitcoinvn.io\/insights\/wp-content\/uploads\/2023\/12\/How-can-I-trust-BitcoinVN-neutronpay.jpg 400w\" sizes=\"auto, (max-width: 286px) 100vw, 286px\" \/><\/p>\n<p>Having bootstrapped our company from scratch in the early days, we know about the value of having well-aligned, capable, and business-savvy people on your side.<\/p>\n<p>After having worked with Albert and his team for two years, BitcoinVN decided in 2021 to become the <a href=\"https:\/\/bitcoinvn.io\/insights\/why-we-invested-into-neutronpay\/\" target=\"_blank\" rel=\"noopener\">lead seed investor in Neutronpay<\/a>, which has since evolved into Southeast Asia\u2019s leading Lightning Service Provider.<\/p>\n<p>We are committed to giving back to fellow founders in the ecosystem around us to strengthen the Bitcoin network and the tools available for many years to come.<\/p>\n<h2>11. Active contributor to the open-source community<\/h2>\n<p>Without the existence of open source and its culture, none of us would be here today and you would certainly not be reading this article right now.<\/p>\n<p>As such, we believe that it is the duty of every company, every project, and every individual in this sector to do their part to give back to the open-source community if they are in a position to do so.<\/p>\n<p>While as a Vietnam-based company our means might be more limited than others, we attempt to do our part.<\/p>\n<p>Some of our efforts are documented <a href=\"https:\/\/bitcoinvn.io\/opensource\/\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-10334 size-full\" src=\"https:\/\/bitcoinvn.io\/insights\/wp-content\/uploads\/2023\/12\/How-can-I-trust-BitcoinVN.jpg\" alt=\"BitcoinVN open-source projects page screenshot\" width=\"800\" height=\"473\" srcset=\"https:\/\/bitcoinvn.io\/insights\/wp-content\/uploads\/2023\/12\/How-can-I-trust-BitcoinVN.jpg 800w, https:\/\/bitcoinvn.io\/insights\/wp-content\/uploads\/2023\/12\/How-can-I-trust-BitcoinVN-300x177.jpg 300w, https:\/\/bitcoinvn.io\/insights\/wp-content\/uploads\/2023\/12\/How-can-I-trust-BitcoinVN-768x454.jpg 768w, https:\/\/bitcoinvn.io\/insights\/wp-content\/uploads\/2023\/12\/How-can-I-trust-BitcoinVN-696x412.jpg 696w, https:\/\/bitcoinvn.io\/insights\/wp-content\/uploads\/2023\/12\/How-can-I-trust-BitcoinVN-710x420.jpg 710w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>BitcoinVN explains how to evaluate trust, from a decade in business and public founders to local footprint, global Bitcoin work, and open source contributions.<\/p>\n","protected":false},"author":13,"featured_media":10335,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16,10444,10549],"tags":[],"class_list":["post-10324","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-bitcoinvn-business","category-featured","category-featured-sub-panel"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How can I trust BitcoinVN? - BV Insights<\/title>\n<meta name=\"description\" content=\"How can I trust BitcoinVN? 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